Sales & Customer Service Team
We are here to serve you and to ensure that Countywide is delivering service that exceeds your highest expectations. Please contact the Sales and Customer Service Team. It is our pleasure to assist you.
Customer Service
Countywide Recycling and Disposal facility
3619 Gracemont Street SW
East Sparta, OH 44626
Telephone: 330-874-3855
Fax: 330-874-2426
E-mail your inquiries to Jack Palermo at palermoj@repsrv.c
Operating Hours:
6:30 a.m. through 5:00 p.m. Monday through Friday
6:30 a.m. through 12:00 p.m. Saturday
The facility is closed on Sunday
About Our Services
Countywide provides environmentally sound disposal services for municipal solid waste. We also manage special waste.
We strive to meet your needs with:
- Local Market Expertise - Our managers and supervisors have extensive industry experience in growing, operating, and managing solid waste facilities.
- Talented and Professional Staff - From our drivers to our managers, you will find professional, courteous, and dedicated employees. Countywide has talented employees in operations, maintenance, sales, customer service, and finance. This team is working hard for the customer.
Your benefit as a potential customer:
Our ability to focus our resources locally or corporately to meet your specific needs in a seamless and turnkey manner.
For more information about Countywide and our services, please contact us at 330-874-3855.
Beyond Ohio
Republic Services has 59 quality landfills that provide customers with environmentally safe disposal for their solid waste, special waste, as well as construction and demolition debris. Our landfills are designed, constructed, operated, and monitored to ensure compliance with applicable and constantly changing rules and regulations.
Customers with special waste needs can count on us to assist in securing a proper disposal location.
For more information about all of our landfills, including operating hours, directions, gates rates and contacts go to:
https://xms.golder.com/Republic/Default.asp
Account Name: taccount
Password: Republic
Our professional landfill sales personnel will be glad to assist you. Call today!
Recycling Services
Recycling is an important part of the solid waste management solution. We offer recycling services at the landfill and accept the following items:
cardboard, newspaper, glass, and metal--including tin, steel, and aluminum.
Residents with recyclables may drop them off at the landfill between 6:30 a.m. and 5:00 p.m. Monday through Friday and 6:30 a.m. through 12:00 p.m. Saturday. Countywide is closed for receiving recyclables on Sunday.
The landfill is located at:
Countywide Recycling and Disposal Facility
3619 Gracemont Street SW
East Sparta, OH 44626
Republic Services also operates a recycling center in Akron. CLICK HERE to learn more.
Other Services & Technical Features
Republic’s hallmark is the credibility derived from the services and relationships we have built and enjoyed since our inception. We value our good name and our reputation.
The following are samples of some of the value-added services that we provide to our customers:
- Customer First – This program continually and dramatically improves call center and operational effectiveness, efficiency, and service quality. We measure call traffic, staffing needs, training, and up-skill training development to target and offset operational problems such as missed service, productivity, and future service opportunities. All functions are designed to improve customer satisfaction and ease of doing business with us. We strive to make improvements ahead of your expectations.
- Service Accuracy – We pride ourselves on delivering accurate service. We ensure quality with our Customer Retention Program that is designed to provide service that exceeds your highest expectations by monitoring every work order from start to finish.
- Safety & Training – Our safety and training programs cover every functional discipline in the company, across all of our companies--our hauling companies, our landfill operations, and our recycling centers. We implement employee programs based on productivity, cleanliness, and safety. Additionally, we conduct regular safety meetings and training sessions while continuously working to ensure complete implementation of all safety policies and procedures.
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